“Those things on the side of your head are called ears – use them.”
All effective enterprise software development starts with listening.
It is likely that as much money has been wasted in custom enterprise software development as has been profitably spent. The reason is that software development is a fundamentally different skill from workflow management. And you need both skills to create effective enterprise software that your teams actually use.
Your software development partner needs to sit and listen to your teams and fully understand 1) what their jobs entail, 2) what their current business processes are, and 3) what is wrong or inefficient, and 4) how those processes can be improved.
Only then can the process of designing and implementing a new solution begin.
Enterprise software should fit business processes like a custom suit.
Our team has decades of experience working with customers from small businesses to Fortune 500 companies to understand what they are doing and how software can improve their performance.
It all starts with listening.
